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  • How long will it take for my item to ship?
    It can take between 2 to 4 weeks to send out an item.* Delivery time depends on the USPS and your location, but you will receive a tracking number by email once your order is shipped out. *This does not apply to custom orders. Please contact us if this is of concern. *Holidays may delay your order from being shipped out and/or from being delivered. If you have any questions or concerns about your order status, please contact us!
  • Where is my order?
    It takes us a maximum of 4 weeks to SEND OUT your item. Please note that once an order is sent out, we have no control over how long it will take for delivery. However, as soon as your order is sent out, you will receive a USPS tracking number by email. Please check your email and spam folder for an email from us containing information on your shipment. If you did not receive an email from us due to error, please do not hesitate to contact us and we will re-send your tracking information and/or give you the status of your order.
  • Where do you ship to?
    We currently offer shipping to the US & Puerto Rico. For any other countries, please contact us and we will try our best to accomodate you!
  • The earrings I wanted say Order Custom. Can you make them again?
    If the earrings show "order custom" or "out of stock", there is currently no other pair. However, I could make you a similar pair upon request. I will do my best to repeat the design and color scheme if that is what you want, or we can make a new color scheme if you prefer. Keep in mind that these earrings are handmade so they may not be IDENTICAL but they could also very well look the same. I will run the final look by you before you officially purchase them. Contact me and we can discuss your custom pair!
  • Do you make custom earrings?
    It's likely that i can make you a custom pair if there is a design you see that you like but you want it in a different color, or you want a different shape, etc. I can also repeat previous designs and sometimes even create new designs based off of an idea you have! However, this does not include replicating or copying designs from other creators. Shoot me a message and we can discuss your custom designed earrings!
  • Do custom earrings cost more than earrings in stock?
    There is no extra charge for a custom pair of earrings. Custom earrings will be priced just as they'd be priced to be put in the shop- based on their size and design.
  • How long does it take for you to make my custom earrings?
    This is subject to change depending on how many custom orders i have pending at the time. I could make them the same day i receive your order, or it can take me 3 weeks to get to them. If you are concerned about how long it will take or need your earrings by a certain date please let me know/ ask and i will try my best to accomodate you.
  • Are all earrings handmade?
    All earrings are handmade by me, Alyssa Rosario.
  • Where is Alyssum Rose based out of?
    We originally started out in South Florida but are now located in Georgia.
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